Frequently Asked Questions

Select a frequently asked question to reveal the answer.

General Questions

  • What are probiotics?

    • Probiotics are live microorganisms that, when administered in adequate amounts, confer a health benefit on the host. Probiotics are intended to modulate and augment the microbiome for beneficial or therapeutic effects
  • What Is Visbiome™?

    • Visbiome is a high potency probiotic natural health product, containing 8 strains of live bacteria.
      Visbiome helps maintain the appropriate balance of beneficial bacteria in the bowel of pouchitis patients. Visbiome is used to reduce the risk of relapse in pouchitis patients.
      Visbiome is a natural health product intended for use under the supervision of a physician.
  • How should I store Visbiome™?

    • Store at (4-8°C). Do not freeze.
      Visbiome can be stored at room temperature for up to one week without adversely affecting potency.
  • What ingredients are in Visbiome?

    Regular Flavour

    Unflavoured

    Medicinal Ingredients (per sachet)

    Probiotic Blend - 450 Billion colony forming units (CFU):

    - Streptococcus salivarius subsp. thermophilus (SD5207)

    - Bifidobacterium breve (SD5206)

    - Lactobacillus plantarum (SD5209)

    - Lactobacillus paracasei (SD5218)

    - Bifidobacterium animalis subsp. lactis (SD5220, SD5219)

    - Lactobacillus acidophilus (SD5212)

    - Lactobacillus delbrueckii subsp. bulgaricus (SD5210)*

     

    *Recently reclassified as L. helveticus

     

    Non-Medicinal Ingredients: Maltose, silicon dioxide, dipotassium phosphate, potassium phosphate monobasic, magnesium sulfate, sodium L-aspartate, maltodextrin, sucrose, trehalose, flavour.

    Medicinal Ingredients (per sachet)

    Probiotic Blend - 450 Billion colony forming units (CFU):

    - Streptococcus salivarius subsp. thermophilus (SD5207)

    - Bifidobacterium breve (SD5206)

    - Lactobacillus plantarum (SD5209)

    - Lactobacillus paracasei (SD5218)

    - Bifidobacterium animalis subsp. lactis (SD5220, SD5219)

    - Lactobacillus acidophilus (SD5212)

    - Lactobacillus delbrueckii subsp. bulgaricus (SD5210)*

     

    *Recently reclassified as L. helveticus

     

    Non-Medicinal Ingredients: Cornstarch, dipotassium phosphate, potassium phosphate monobasic, magnesium sulfate, sodium L-aspartate, maltodextrin, sucrose, trehalose.

  • What is Visbiome's Natural Product Number (NPN)?

    • Visbiome’s NPN is 80061901
  • Do I need a prescription to buy Visbiome?

    • No prescription is required; however, Visbiome should always be used under the supervision of a physician.
  • Gluten, Kosher, and Dairy Status?

    • Visbiome is gluten-free and kosher.
    • Contains milk. Visbiome may contain trace amounts of lactose (less than 0.1g per 100g) and dehydrated skim milk or milk protein (casein and beta-lacto globulin of less than 2mg/kg). 

 

Safety

      • Does Visbiome have any drug interactions?

        Certain strains contained in Visbiome may be inactivated by some types of antibiotics. Preferably do not consume Visbiome within 4 hours after taking antibiotics.

      • What should I tell my doctor before receiving Visbiome?

        • Before receiving Visbiome you should tell your doctor if you:
        • Are on antibiotics.
        • Are pregnant or lactating.
      • What are the possible side effects of Visbiome?

        • You may experience bloating during the first few days after starting Visbiome as your intestinal microflora changes. If this occurs, you may need to reduce daily consumption to allow for adjustment. Please consult with your physician if you experience bloating.
      • Does Visbiome contain milk or dairy ingredients?

        • Contains milk. Visbiome may contain trace amounts of lactose (less than 0.1g per 100g) and dehydrated skim milk or milk protein (casein and beta-lacto globulin of less than 2mg/kg).

 

Ordering and Shipping

                  • How do I order Visbiome?

                    • Visbiome can be ordered directly from the company at www.Visbiome.ca 
                    • Visbiome can also be ordered over the phone by calling 844-488-4325 (GUT-HEAL)
                  • Why is Visbiome stored cold?

                    • Visbiome is shipped and stored cold to prevent elevated temperature exposure which could inactivate some of the live bacterial strains.
                    • Visbiome is stable at room temperature for up to one week without affecting potency.
                  • What if my product arrives at room temperature?

                    • Visbiome is shipped with frozen ice packs to ensure it is maintained at temperatures at or below 26° Celsius. Your product may arrive at or around room temperature, depending on ambient conditions.
                    • Provided that Visbiome does not arrive hot or is not exposed to excessive heat for more than one week, it will maintain potency.
                    • Please call Customer Service if you believe your product has been exposed to excessive heat at 844-488-4325. 

 

Dosing and Dietary Management with Visbiome

                • Why does Visbiome contain 8 strains of bacteria?

                  • The strains contained in Visbiome have been selected not only for their specific individual characteristics, but also for their synergistic activities. They work as a close team to perform what single strains or other combinations of strains cannot do.
                • How should I take Visbiome?

                  • Consult with your physician and take Visbiome exactly as instructed.
                  • Visbiome Powder can be mixed with any cold non-carbonated beverage or any cold food, such as yogurt or applesauce, and consumed. 
                  • Consult with your physician before altering daily consumption of Visbiome.
                  • You may experience bloating during the first few days after starting Visbiome as your intestinal microflora changes. If this occurs, you may need to reduce daily consumption to allow for adjustment. Please consult with your physician if you experience bloating.
                • How long can Visbiome be used?

                  • Consult with your physician.
                • How long does it take Visbiome to work?

                  • Approximately 1-2 weeks. Consult with your physician.
                • How much Visbiome should I consume?

                  • Clinical trials have been conducted using the formulation in Visbiome™ in the dietary management of pouchitis and ulcerative colitis.
                  • Please consult with your physician for recommended daily intake of Visbiome.

                  Recommended Dose for Adults

                  Condition

                  Dosage

                  Pouchitis
                   
                  2 sachets per day or as directed by your physician

                   

Please Note

You are now leaving Visbiome.ca (Canada) for Visbiome US.

Proceed to Visbiome US Stay on the Canadian site